Refund policy
PanelPro Return Policy
Returns
We accept returns within 30 days of delivery.
To qualify:
- Item must be unused
- Item must not be installed
- Original packaging required
- Item must be in resellable condition
Returns without approval may be refused.
Non-returnable items:
- Painted parts
- Installed parts
- Clearance items
- Custom orders
Return process
To request a return:
Email:
support@panelproautoparts.com
Provide:
- Order number
- Reason for return
- Photos if needed
Return instructions will be provided after approval.
Return shipping
If customer orders wrong part:
Customer pays return shipping.
If PanelPro sends wrong part:
We cover return shipping.
Restocking fee
A 10% restocking fee may apply for non-defective returns.
PanelPro Refund Policy
Refunds
Once return is received and inspected:
Refund issued to original payment method.
Processing time:
5–10 business days
Refund may be reduced if:
- Part damaged
- Missing packaging
- Signs of use
Shipping costs are non-refundable unless error is ours.