PanelPro Auto Parts Shipping Policy

Shipping Policy

At PanelPro Auto Parts, we strive to deliver your parts safely and quickly.

Processing time

• Orders are processed within 1–3 business days
• Painted parts may take 3–7 business days for preparation

Shipping time

• Canada: typically 2–7 business days
• USA: typically 4–10 business days

Shipping times may vary depending on location and part size.

Shipping costs
Shipping is calculated at checkout based on:

• Product size
• Delivery location
• Carrier rates

Large items like bumpers and hoods may have higher shipping costs.

Order tracking
Tracking numbers are provided once your order ships.

Shipping damage
If your order arrives damaged:

• Contact us within 48 hours
• Provide photos of:
  • Box
  • Shipping label
  • Damaged part

Failure to report damage quickly may affect claims.

Incorrect address
Customers are responsible for correct shipping information. PanelPro is not responsible for delays caused by incorrect addresses.

Local pickup (if applicable)
Local pickup may be available in London, Ontario. Contact us before ordering.